Answered By: SAPL FAQs
Last Updated: Oct 01, 2018     Views: 10955

No, the San Antonio Public Library currently requires in person renewals once every five years to provide residence verification. We are happy to be able to offer our services free of charge, but in keeping with that endeavor, there are several contracts that require we ask and verify information that includes identification and proof of residence. These include free access to many of our databases, OverDrive, Brainfuse, and public internet access, not to mention our wide selection of reading materials. We understand that an online option would be more convenient and thank you for your feedback. Please know that the library bases all service decisions on customer needs and preferences and we look forward to using your feedback to provide notification for soon to expire accounts or perhaps investigate an option to implement online renewals. Meanwhile, we thank you for your understanding and appreciate you helping us improve your library.

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