Answered By: SAPL FAQs
Last Updated: Nov 07, 2019     Views: 4306

  • 3 days before the item is due:
    • If you have given us your email address, the Library sends a courtesy notice

 

  • 1 Day Past Due
    • The Library sends you an overdue notice

 

  • 21 Days Past Due
    • The Library sends a second overdue notice that includes fines, processing fees, and replacement charges.

 

  • 60 Days Past Due
    • If there has been no payment activity on your account the Library forwards your account to Unique Management Services, Inc. and a service charge of $10 is added to your account. Unique Management Services will contact you to request the return of the overdue materials and payment of all outstanding charges.