Is there a hold on the item?
- If someone else places a hold on the item, you will not be able to renew it.
Have you already renewed the item?
- Books, audiobooks, DVDs, videocassettes, music CDs, and magazines can be renewed up to five times as long as they are not Express Items.
Is your card in good standing?
Are you using the app and getting an error message?
- If you are having problems renewing items online, you can renew them by phone instead.
- If you continue to have problems, contact us online or call 207-2500.