Answered By: SAPL FAQs
Last Updated: Aug 19, 2022     Views: 2755

Is there a hold on the item?

  • If someone else places a hold on the item, you will not be able to renew it.

Have you already renewed the item?

  • Books, Audiobooks, DVDs, BlueRays, Music CDs, and Magazines can be renewed up to five times as long as they are not Express Items.

Is your card in good standing?

Other Options

  • If you are having problems renewing items online, you can renew them by calling 210-207-6121 instead.
  • If you continue to have problems, contact us online or call 210-207-2500.

Related Topics

Need Assistance

Text with us

Mon - Tues 12 pm to 5 pm
Wed - Sun 10 am to 5 pm


Call us

Mon - Tues 12 pm to 8 pm
Wed - Sat 10 am to 6 pm