Is there a hold on the item?
- If someone else places a hold on the item, you will not be able to renew it.
Have you already renewed the item?
- Books, audiobooks, DVDs, videocassettes, music CDs, and magazines can be renewed twice as long as they are not Express Items.
Is your card in good standing?
- If you are having problems renewing items online, you can renew them by phone instead.
- If you continue to have problems, contact us online or call 207-2500.